For a few weeks now I’ve been working with @Jill_Nyahay to try to solve a “no last names”. conundrum. I imported my classes from Google Classroom, where all students have last names and for some strange reason, my students with “old” accounts in GoFormative (created a couple of years ago) appear with only first name, first initial of last name.
What makes matters even stranger is that it only happens to those “old account” students who also have both Google and Clever icons next to their names. Newer accounts with both icons do not suffer the same fate, nor do old accounts with only Google icons.
I have deleted and re-imported several times and that “fixes” the issue until I refresh the page. I have also manually typed last names and again it lasts until I refresh and/or move from that page.
I know Jill has been trying to figure this out from the developer side, but I wonder if I am the only one experiencing this? Has anyone found a solution?